PLANO, Texas — July 30, 2024 — Cybalt, a Black Box® company specializing in cybersecurity solutions and services, successfully protected its enterprise clients from catastrophic business disruption resulting from the July 19 CrowdStrike update that ultimately crashed 8.5 million Microsoft Windows PCs and servers. As part of Cybalt’s proactive strategy, the company’s endpoint detection and response (EDR) team swiftly identified the threat to Windows® hosts and engaged with Cybalt’s dedicated CrowdStrike global support team to assess the outage, understand the risks, evaluate impacts, and implement preventative measures for the company’s clients.
“Always working proactively to prevent potential disruption, our EDR team stepped up and met this challenge brilliantly,” said Jyotiprakash Mohapatra, Associate Vice President, Service Delivery at Cybalt. “Through immediate engagement and rapid preventative measures, as well as collaborative development of effective workarounds and auto-remediation solutions, our team ensured that Cybalt’s enterprise customers around the globe survived this threat with minimal disruption or downtime.”
Cybalt offered specialized support to clients using CrowdStrike and other EDR technologies by enhancing their security posture with tailored solutions and proactive incident response strategies. While the widespread impact of this outage caused ports to close, ATMs to become unusable, and medical procedures to be delayed, to name just a few examples, Cybalt’s intensive efforts were successful in preventing or mitigating similarly calamitous impacts for its enterprise customers across these verticals.
“This incident underscores the interconnected nature of our technology ecosystem, which spans global cloud providers, software platforms, security vendors, and customers,” added Mohapatra. “Exposing the disastrous economic and societal impact of issues in widely used software, it also highlights the importance of vigilant monitoring, coordinated response with enterprises and their key technology partners, and timely implementation of solutions to safeguard operations. For the broader tech community, it is an urgent call to prioritize securing their technology ecosystem and to practice robust disaster recovery practices using available tools and mechanisms.”
More details on Cybalt’s cybersecurity solutions and services are available online at www.cybalt.com. Further information about Black Box and its full product portfolio is available at www.blackbox.com.
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A leading U.S.-based cybersecurity consulting company, Cybalt (A Black Box Company) provides end-to-end security services and solutions that help clients meet their business objectives securely. The company operates three global SOCs and security delivery centers worldwide to support full security lifecycle services including cybersecurity advisory, security system integration, and end-to-end managed security. Cybalt’s certified security experts act as an extension of each customer’s internal teams to ensure secure day-to-day operations and digital transformation. www.cybalt.com
Black Box® is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services to businesses across the globe. The breadth of our global reach, continuous innovation, and depth of our expertise accelerates customer success by bringing people, ideas and technology together to solve real-world business problems. Our IT infrastructure solutions, services and products enable secure, flawless connectivity and meaningful collaboration for businesses in every major market across six continents.
To learn more, visit the Black Box website at www.blackbox.com. Follow the company on LinkedIn @Black Box
